Privacy Policy

Terms of service

Who we are

We are CheeseTastic a sole trader dealing in food product. This policy relates to our products and services—including our cheese and charcuterie platter delivery service through Cheese-Tastic.

When you use our services, you'll share some information with us. So we want to be upfront about the information we collect, how we use it, whom we share it with, and the controls we give you to access, update, and delete your information.

That's why we've written this Privacy Policy. And it's why we've tried to write it in a way that's free of the legalese that often clouds these documents. Of course, if you still have questions about anything in our Privacy Policy, just contact us.

You should read our entire Privacy Policy, but when you only have a few minutes or want to remember something later on.

Information We Collect

There are three basic categories of information we collect:

• Information you provide.
• Information we get when you use our services.
• Information we get from third parties.

Here's a little more detail on each of these categories.

Information You Provide

When you place an order for our cheese and charcuterie platters or contact us for customer support, we collect the information you provide such as your name, email address, phone number, delivery address, and any dietary requirements or preferences you share.

When you contact customer support or communicate with us in any other way, we'll collect whatever information you volunteer or that we need to resolve your question.

Information We Get When You Use Our Services

We collect information about how you use our website and services. This might include:

Usage Information

We collect information about your activity through our services. For example, we may collect information about:

• How you interact with our services.
• How you communicate with us via email or phone.

Device Information

We collect information from and about the devices you use. For example, we collect:

Information about your hardware and software, such as the hardware model, operating system version, device memory, advertising identifiers, unique application identifiers, apps installed, unique device identifiers, browser type, language, battery level, and time zone;

This may possibly include information from device sensors, such as accelerometers, gyroscopes, compasses, microphones, and whether you have headphones connected; and information about your wireless and mobile network connections, such as mobile phone number, service provider, IP address, and signal strength.

Information Collected by Cookies and Other Technologies

Like most online services and mobile applications, we may use cookies and other technologies, such as web beacons, web storage, and unique advertising identifiers, to collect information about your activity, browser, and device.

We use Hotjar in order to better understand our users' needs and to optimise this service and experience. Hotjar is a technology service that helps us better understand our users' experience and this enables us to build and maintain our service with user feedback.

We use Google Analytics to understand how users interact with our website. If you don't want Google Analytics to be used in your browser, you can install the 'Google Analytics Opt-Out Browser Add-On' from Google.

How We Use Information

What do we do with the information we collect? The short answer is: Provide you with an amazing service that we relentlessly improve.

• Develop, operate, improve, deliver, maintain, and protect our products and services.
• Send you communications, including by email.
• Monitor and analyse trends and usage.
• Enhance the safety and security of our products and services.
• Verify your identity and prevent fraud or other unauthorised or illegal activity.

How We Share Information

We hold your data as securely as possibly and only release outside our organisation with your written content.

• We may share information with our affiliates.
• We may share information about you as part of a merger or acquisition.
• We may also share with third parties that provide services to us aggregated, non-personally identifiable, or de-identified information.

How Long We Keep Your Information

We store some information for longer periods of time. For example:

We store your basic account information—like your name, phone number, and email address—until you ask us to delete them. Finally, we may also retain certain information in backup for a limited period of time or as required by law.

Control Over Your Information

We want you to be in control of your information, so we provide you with the following.

Access, Correction, and Portability. Because your privacy is important to us, we will ask you to verify your identity or provide additional information before we let you access or update your personal information.

Users in the European Union

If you're a user in the European Union, you should know that CheeseTastic a sole trader dealing in food product is the controller of your personal information.

Revisions to the Privacy Policy

We may change this Privacy Policy from time to time. But when we do, we'll let you know one way or another. Sometimes, we'll let you know by revising the date at the top of the Privacy Policy.

Links to other Websites

Although this Website may be linked to other websites, we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked website, unless specifically stated herein.

Use of Cookies

Website may use cookies to personalise and facilitate maximum navigation of the User by this site. The User may configure his / her browser to notify and reject the installation of the cookies sent by us.

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